We genuinely hope that you may find what you need on the site, but in the eventuality that you need to speak with a human being, we can be reached by telephone on 01245 468711. Alternatively, drop us an email at firstname.lastname@example.org. We aim to answer all queries within 6 hours but as we are a small business, there are instances when we may take a little longer to come back to you.
Shipping and Delivery
All orders received before 14.00 will be despatched the same day. UK domestic postage is currently set at the low price of only £0.99 per order for a 48 hour service, or for the Royal Mail's 24 hour service, £1.99. We do not currently offer online shipping to either Europe or the rest of the world. Customers outside of the UK should contact us for further pricing information.
Please note that same day despatch does not apply to bespoke printed garments which are subject to a 72 hour delivery window.
Returns and Replacements
If at all unhappy with your order, under our no quibble returns policy, goods can be returned in an unworn state and with the full packaging for full refund if returned to us within 365 days of delivery. This does not apply to any goods which have been customised at the customers request. Unfortunately, we cannot refund any return postage charges unless the reason for return has been caused by Time To Run. In the rare eventuality that goods need to be returned, then they should be sent via the RM Recorded Delivery Service to:
Time To Run Limited Unit 3 Buckingham Court, Dairy Road, Chelmsford, Essex, CM2 6XW
Please include either a copy of your invoice or a note with your name and order number in the parcel, so that we may readily identify who the return is from and process the refund in an expedient manner.